Work Out Of Office Ltd. : Brook Street

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Success Story: Brook Street

Brook Street Photo“Always-On Mail is a good fit for our business. With desktop-like functionality on an O2 XDA, it answered a real communication need. ”

Richard Wright, Network Manager, Brook Street

Overview

Brook Street is one of the UK’s most successful recruitment agencies, supplying businesses across all industries with personnel and staffing solutions. As a high street brand, Brook Street has a network of 165 offices and 1 100 personnel span­ning the whole of the UK. To this end, the requirements of its top management and divisional managers for a smart, fast and secure mobile solution for their email and contacts were set high.

Situation

Brook Street has been using Blackberry for a long time. With the practical knowledge of the Blackberry solution’s advantages and disadvantages, Richard Wright, Network Manager of Brook Street presented the solution from SEVEN to the company’s directors and was quickly given the green light. Always-On Mail Enterprise Edition with its intuitive and familiar user interface was an immediate success and rollout to approximately 50 divisional managers around the UK soon followed. “Having looked at the competition and knowing about the initial cost of acquisition and the need for retraining we dismissed them and chose SEVEN. We run a very small IT division to sup­port our UK operations and we needed a product that we didn’t have to nursemaid. We asked a lot of questions to SEVEN’s support team at the beginning and it was very comforting to find that everyone in the company was informed about the product and gave us honest answers,” says Richard Wright.

Solution

Rollout to Brook Street’s 50 or more divisional managers covering regional office areas around the UK mainland soon followed the acquisition of SEVEN’s solution by the company’s senior manage­ment team. Satisfied with their choice, the directors were convinced of the benefits of a push email solution that helped their managers to react to change with speed and assurance, independent of time or location. “Always-On Mail very much ful­filled the needs of our senior and divisional managers. One of the divisional managers, a younger woman operating in London was using her laptop computer to log into her email and was uncomfortable carrying it around on her shoulder in certain areas. Shortly after we delivered SEVEN Always-On Mail to her PDA, she gave her laptop back!” says Richard Wright.

 

 


 

 


Brook Street

The Intuitive choice of Upper Management

Senior and divisional management at Brook Street, the highly successful UK-based recruitment agency, trust in SEVEN Always-On Mail to keep them in touch with a network of operations spanning 165 branches around the UK mainland. SEVEN’s solution with its familiar Windows based user interface brings laptop capability into their PDA’s and gives them the freedom to be connected wherever they are.

Key Benefits

  • Enables anywhere, anytime access to critical information
  • Cuts response time to customer and technical support requests
  • Promotes more decision-making on site
  • Fits seamlessly with PDA or mobile device of choice
  • Offers proper screen views and user-friendly functionality
  • Works with existing Microsoft Exchange 2003 servers and Windows Mobile devices
  • Guarantees safe transfer of data between enterprise and mobile worker 

Core Solution Benefits

  • User-friendly – intuitive user interface and functions
  • Cost efficient – no need for costly IT training or hardware investments
  • Quick installation – up and running in less than one hour
  • Easy to expand – keeps up with corporate growth
  • Outstanding security – point-to-point encryption