Work Out Of Office Ltd. : NHS Moorfields

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Success Story: NHS Moorfields

NHS“Busy managers save up to an hour a day by organising their inbox while commuting or on the move. Best of all, they are able to make decisions based on timely information.”

Steven Gill, IT Infrastructure Support Engineer at Moorfields Eye Hospital

Overview

Moorfields Eye Hospital in London, UK, is the oldest and largest specialist eye hospital in the world. One of the leading centres for eye health it treats and cares for NHS (National Health Service) patients as well as being a post graduate teaching centre and a national centre for ophthalmic research. Moorfields Eye Hospital employs over 1000 people who work on 11 sites.

Situation

“A lot of our senior managers are away from their desks for a great deal of time during the day either at one of our out­reach sites or in offsite meetings,” says Steven Gill, IT Infrastructure Support Engineer at Moorfields Eye Hospital. “After using a Blackberry solution for some time, we were looking for a more afford­able choice so that we would be able to offer this service to a larger number of our personnel. Also, we wanted a more flexible experience, which the XDAII, an integrated personal digital organiser and mobile phone, and SEVEN Always-On Mail combination gives us.” In addition, Moorfields Eye Hospital was also interested to replace some laptops with XDA’s since these are more cost efficient and need less IT support.

Solution

SEVEN Always-On Mail is used by Moorfields Eye Hospital’s senior managers, IT and on-call staff to access Microsoft Exchange 2003 email from their XDAII devices. The solution delivers all the benefits of real-time enterprise messaging with a very comfortable user experience and end-to-end security also accepted by NHS Information Authority. “Busy managers save up to an hour a day by organising their inbox while commuting or on the move,” comments Steven. “Best of all, they are able to make decisions based on timely information.” Keeping the total cost of ownership to a minimum, Always-On Mail can be quickly and easily installed. “The most impressive element of the consultation process and service roll out was personal service,” Steven explains. “SEVEN’s consultant was very helpful and we got it all working in only a few hours.”  

Moorfields Eye Hospital is planning to expand the mobile email service to other email users, replacing laptops with XDA-like devices. “This would save the price of laptops, difficult and lengthy support for laptops and dial up costs,” concludes Steven. 

 

 


 

 


Moorfields

Healthcare Professionals save time with SEVEN

SEVEN Always-On Mail is used by the healthcare professionals at Moorfields Eye Hospital NHS Foundation Trust to get fast access to email and calendar when on the go. The solution lowers administrative costs and saves professionals’ time while keeping them connected – enabling them to make decisions on timely information.

Key Benefits

  • Enables anywhere, anytime access to critical information
  • Cuts response time to customer and technical support requests
  • Promotes more decision-making on site
  • Fits seamlessly with PDA or mobile device of choice
  • Offers proper screen views and user-friendly functionality
  • Works with existing Microsoft Exchange 2003 servers and Windows Mobile devices
  • Guarantees safe transfer of data between enterprise and mobile worker 

Core Solution Benefits

  • User-friendly – intuitive user interface and functions
  • Cost efficient – no need for costly IT training or hardware investments
  • Quick installation – up and running in less than one hour
  • Easy to expand – keeps up with corporate growth
  • Outstanding security – point-to-point encryption